Sustainability

Quality Policy

Basic Philosophy

The GLTECHNO Group places customer satisfaction first and strives to continually improve quality in order to continue providing the market with reliable products and services.

Basic Policy

1. Improve customer satisfaction

We will accurately understand customer needs and market trends, increase customer satisfaction, and build strong relationships with our customers.

2. Compliance with laws, regulations and social norms

We will comply with laws and regulations related to our products and services.

3. Ensuring safety

In addition to ensuring general safety of our products and services, we also strive to reduce any residual risks to a socially acceptable level, while ensuring that we are able to respond quickly and appropriately in the event a defect is discovered.

4. Continuous improvement of the quality management system

We will establish and operate a quality management system and strive to continually improve the quality of our products and services through regular reviews.

5. Education and awareness-raising activities

By informing all employees of our quality policy, we will raise their understanding and awareness of quality and promote quality activities.